Web27 feb. 2024 · This is not just an interpersonal conflict, your company's reputation is on the line, and you are responsible for setting the record straight before they lose the client – user90842. Feb 27, 2024 at 23:09. ... Do not respond to the email via a reply. They retracted it so they realized it was the wrong thing to do. Web19 jun. 2024 · Step 1: Take a Break You may wish to reread the email you received in order to make sure you got it right—you can do that—but don’t start typing the answer right now. Your colleague, boss, or client let his or her emotions dictate what he or she wrote. Do not repeat this mistake. Take a break and let your temper cool down.
How to deal with an incendiary email that was recalled
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Angry Customer Responses [Templates] LiveAgent
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